Sales & Relationship Building:

• Develops customer relationships and determines customer needs.
• Responsible for maintaining and increasing the sales of flooring products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates for these products and ensures that they are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assistance on the job site.
• Responsible for overseeing installed jobs.



Communication:

• Keeps lines of communication open between team members at the store and customers to ensure that service is accurate and timely.
• Ensures all logs, workbooks and paperwork is complete and submitted as required.



Knowledge & Training:

• Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about packages and products.
• Completes required training and development courses.